Cancellation and Refund Policy

      At The Millennium Gym, we strive to provide the best possible service to our members. We understand that circumstances may arise that require you to cancel your membership or request a refund. Please read our cancellation and refund policy carefully.

1. Membership Cancellation

a. Membership rates can be revised by the management.

b. No membership is refundable.

2. Personal Training and Class Packages

a. Personal Training Sessions:

• Personal training sessions must be canceled at least 24 hours in advance to avoid being charged for the session.
• No refunds will be issued for missed or unused sessions.

b. Class Packages:

• Class packages are non-refundable and non-transferable.
• Members may reschedule a class if they provide at least 24 hours' notice.

3. Special Programs and Events

a. Workshops and Events:

• Cancellations for workshops and special events must be made at least 7 days in advance to receive a full refund.
• Cancellations made within 7 days of the event will not be eligible for a refund.

b. Annual Memberships:

• Members may cancel their annual membership within the first 30 days of activation for a full refund, minus a processing fee of [Insert Amount].
• After the first 30 days, annual memberships may be canceled with a prorated refund based on the remaining months of membership. A processing fee of [Insert Amount] will be applied.
• To cancel an annual membership, members must provide written notice to The Millennium Gym at least 30 days in advance.

4. Medical and Other Exceptions

a. Medical Exceptions:

• Members who need to cancel their membership due to medical reasons may be eligible for a prorated refund. A doctor’s note must be provided to support the cancellation request.

b. Relocation:

• Members who relocate more than 25 miles from any The Millennium Gym location may be eligible for a prorated refund. Proof of new residence must be provided.

5. Refund Process

a. Monthly Memberships:

a. All refund requests must be submitted in writing to The Millennium Gym via email at info@themillenniumgym.com.
b. Approved refunds will be processed within 14 business days and issued to the original method of payment.
c. Processing fees and any applicable charges will be deducted from the refund amount.

6. Contact Information

a. Monthly Memberships:

For any questions or concerns regarding cancellations and refunds, please contact us at:

The Millennium Gym
Address: Hisar Rd, near Bus Stand, Sirsa, Haryana
Email: themillenniumgym@gmail.com
Phone: 8692800013